Welcome !
Transforming Hospitality: Expert Strategies for a Memorable Guest Experience and Sustainable Success.
About
Expert Consultancy and Support Services Meticulously Designed for Independent Hospitality & Restaurant Owners.
At London – AOH Limited, we are more than just a consultancy and management firm; we are passionate advocates for the unique stories and dreams that full-service independent hotels, restaurants, bed and breakfast guesthouses ,self-catering apartments, and lodges embody.
Our journey began with a shared vision of elevating these remarkable establishments, recognizing the heart and soul they contribute to the hospitality landscape. Each project we undertake is driven by our commitment to understanding your individual needs and aspirations, allowing us to craft tailored strategies that resonate with your vision.
Our comprehensive suite of our service include in-depth business reviews, feasibility studies, financial and strategic planning, branding initiatives, marketing support, recruitment assistance, and project management.
What we do
Consulting Services
Business Consulting
Client: The Blue Haven Hotel (40-room coastal boutique hotel)
The Blue Haven Hotel was a well-regarded independent property with a strong local reputation.
Financial Consulting
Client: The Rustic Fork (Independent fine-dining restaurant)
The Rustic Fork, known for quality food and elegance, struggled with cash flow due to financial mismanagement, high costs, and underpriced menu items.
HR Consulting
Client: The Oakwood Lodge (60-room mid-sized hotel)
Oakwood Lodge, despite high ratings, faced high turnover, low morale, and inconsistent service due to poor HR management.
Sales & Marketing Consulting
Client: The Sunset Grill (Independent beachfront restaurant)
The Sunset Grill, despite its prime beachfront location, struggled with foot traffic, brand awareness, and digital marketing.
Technology Consulting for The Willow Boutique Hotel
Client: The Willow Boutique Hotel
The Willow Boutique Hotel, a charming independent property, was known for its rustic elegance and personalized guest experience.
Management Consulting
Client: The Grand View Hotel (Independent 100-room boutique hotel)
The Grand View Hotel was a well-established independent property known for its stunning vineyard views.
Productivity Improvement Consulting
Client: The Maplewood Inn (50-room independent boutique hotel)
The Maplewood Inn was a charming boutique hotel known for its cozy atmosphere and personalized service.
Hotel Management Services
Client: The Silver Oak Retreat (Independent 75-room boutique hotel)
The Silver Oak Retreat was a beautiful boutique hotel in a prime destination known for its scenic mountain views and serene ambiance.
HR Consulting
Client: The Blue Horizon Hotel (Independent 60-room boutique hotel)
The Blue Horizon Hotel was known for its warm hospitality and Southern charm.
Vision Statement
To be the leading catalyst for transformative excellence in the hospitality industry, where every guest experience is memorable and every establishment thrives through innovative and sustainable practices.
Mission Statement
Our mission is to empower hospitality businesses with expert insights and tailored solutions that enhance operational efficiency, elevate service standards, and drive profitability. We are dedicated to fostering a culture of continuous improvement, ensuring our clients not only meet but exceed guest expectations in an ever-evolving marketplace.
Our Core Principles
Passion – We approach our work with boundless energy and enthusiasm, demonstrating unwavering commitment, motivation, dynamism, and zeal in every endeavour we undertake.
Expertise – Our exceptional mastery forms the bedrock of our service excellence, guaranteeing the highest standards of knowledge and capability.
Purpose: Our mission is to create a significant impact by delivering real value to our clients and their businesses.
Integrity – We uphold the highest ethical standards, maintaining professionalism and staying true to our core values.
Trust – We foster strong, respectful relationships with our associates, partners, and suppliers, recognising their vital contributions to our success.
Case Study
London Academy of Hospitality & Management delivers top-tier solutions to enhance operational efficiency, compliance and profitability.
The London AOH & Management specialises in providing exceptional, top-tier solutions that are meticulously designed to enhance operational efficiency within various hospitality sectors, ensuring that businesses not only meet compliance standards but also drive profitability.
Their comprehensive approach addresses the unique challenges faced by the industry, guaranteeing that clients can thrive in a competitive marketplace. By employing innovative strategies and insights, they empower organizations to optimize their processes and maximize their financial performance.
The feasibility study, business plan, and marketing strategy provided by London AOH have been crucial in enabling our expansion into new markets. Their continued commitment beyond the project's conclusion has been immensely valuable. Working with them has been a truly rewarding experience, and their expertise guarantees lasting benefits for our growth.
Daniella Seymour - Hotel Owner & Entrepreneur
