Consulting Services
About Us
We are a dynamic and dedicated team of passionate hospitality professionals who are deeply committed to not only sharing innovative ideas but also effectively tackling challenges that arise with unwavering confidence and determination.
Overview
Experienced Hospitality Experts Driving Innovation
United by a shared vision, our group is composed of highly skilled experts with extensive global experience in the hospitality industry. Our diverse range of skills includes project management, strategic thinking, innovative problem-solving, trend analysis, and operational efficiency, which allows us to address various aspects of our work comprehensively.
We foster a collaborative environment where teamwork is essential and adopt a proactive mindset to navigate obstacles, ensuring that we consistently achieve outstanding results for our clients and stakeholders.
This remarkable blend of skills and perspectives, seamlessly integrated within our team, sets us apart from the competition.
Jaickes Jacob MBA, CHA(AHLEI-US), FIH(IOH-UK), NLP
Lead Consultant
Jaickes brings an impressive 20 years of senior management experience in the global hospitality sector, demonstrating deep expertise in pre-opening strategies, operations, and management. His passion for the industry has earned him numerous accolades, allowing him to thrive in a variety of distinguished hotels, including prestigious 3 ,4, and 5 star properties like InterContinental Hotels &Resorts and Two Seasons across the US,UAE,Europe & South East Asia. This extensive experience gives him profound insight into the diverse needs and challenges faced by various segments of the industry.
A defining feature of Jaickes’s career is his outstanding leadership in executing hospitality projects. From inception to successful completion, he employs meticulous attention to detail and strategic foresight, ensuring that each project is delivered on time, within budget, and adheres to the highest quality standards.
Motivated by a dedication to exceptional service, Jaickes aims to exceed guest expectations, crafting unforgettable experiences that build loyalty and strong connections. His expansive knowledge of hotel operations positions him as a trusted advisor for hospitality businesses looking to thrive in a competitive environment.
With a keen understanding of operational intricacies, strategic planning, and a customer-centric approach, Jaickes provides invaluable insights that drive growth and profitability. Whether by enhancing operational efficiencies, developing innovative marketing strategies, or improving guest satisfaction initiatives, his holistic approach empowers organizations to achieve their goals. With an unwavering commitment to excellence and a passion for elevating the hospitality experience, Jaickes is exceptionally equipped to lead businesses to new heights.
Aklilu Admekom MBA, CIPD, IHRM CHT, NLP
Lead Consultant
An accomplished HR and Talent Management leader with 20 years of global experience, Aklilu is recognized for his people-centric, results-driven, and technology-oriented approaches to talent management and learning design that focus on enhancing performance.
With a proven track record in global recruitment, learning methodologies, user experience design, content creation, and process improvement across diverse industries such as education, hospitality, and tourism, he has consistently delivered impactful results.
He has been honoured to be the recipient of the prestigious ‘President’s Award’ from Starwood Hotels and Resorts, as well as the ‘HR & Training Person of the Year 2019’ in recognition of his exemplary contributions to talent management and development programs.
Aklilu extensive experience with prestigious organizations such as Starwood/Marriott International Hotels & Resorts, among others, has firmly established his credentials in corporate management excellence.
Our People
Meet the team
Stanford Crowley
Senior Manager
Ann Longtin
Consultant
Leonardo Blodwen
Manager
Britany Nathanson
Senior Manager
Careers
Life at Mentor
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A diverse, dynamic culture
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A unique, flexible model
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A focus on you
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An opportunity for impact
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A global perspective
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